Click on a number or competency title to see the correponding definition, or scroll down this page. Suggested abilities of staff who demonstrate that competency are taken from real-life examples of clinical research job descriptions.

 

Competency Definition: Cognitive skills cover analytical, decision-making and problem-solving skills. The individual has cognitive abilities which complement their role. For example they give attention to detail, and are able to anticipate, define and resolve problems creatively. They have a methodical approach to their work and demonstrate sound decision-making. They can critique and analyse different types of information effectively, and apply common sense to work situations.

Abilities

  • Have an eye for detail/attention to detail

  • Problem solving – define problems and find creative solutions to problems

  • Analytical thinking – can break down information into manageable parts andsystematically analyse it

  • Integrative thinker – interprets and summarises complex issues (whether written or discussions)

  • Anticipate problems and takes initiative to resolve them

  • Basic: Ability to read and interpret documents, instructions or information

Related competencies

Similar skill: Strategic leadership

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Competency Definition: Individuals demonstrating strategic leadership should be able to promote an appropriate culture for continued improvement, knowledge exchange and expansion of activities at the organisational, national or global level. Strategic leaders will promote research capacity building (both for their institutions and on a wider scale) by creating new opportunities for research activities, collaboration and knowledge sharing. Strategic leadership requires good problem solving skills and creative thinking to find new ways to enhance effectiveness, and excellent interpersonal skills in order to network, guide and motivate others.

Abilities

  • Provide leadership and strategic vision to their organisation, encouraging the evaluation of current service and change where necessary

  • Encourage a culture of continual improvements in the department, encouraging streamlining of processes; guide colleagues through the process of change

  • Contribute to the development and updating of research policies and procedures, in department or nationally

  • Seek to share best practice in clinical research to develop capacity, whether in the organisation or further afield

  • Establish and maintain relationships with a strategic network of scientists and collaborators so as to facilitate the work of the department and building capacity

Related competencies

Similar skills: Cognitive skills; Interpersonal skills

Useful knowledge: Governance and organisational context

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Competency Definition: Interpersonal skills cover the ability to interact with other professionals at all levels. The individual understands the importance of teamwork in clinical research, and as such fosters a collaborative environment within their group, encouraging and motivating others, regardless of discipline, gender, professional level, and culture. They have good negotiation and diplomacy skills even in difficult situations, and are an active listener, encouraging open communication from others in the team. They also act with cultural appropriateness.

Abilities

  • Understand the importance of teamwork in trial conduct, and how to work in a multidisciplinary and inter-professional team effectively (i.e. people with different backgrounds and different levels of training)

  • Conflict management/mediation skills – ability to discuss issues with people who disagree on a topic

  • Advocacy skills – enable articulation of the views of those who find it difficult to express themselves

  • Listen effectively and encourage open communication

  • Negotiation skills

  • Effective networking skills, can build alliances and strategic partnerships

  • Encourage diplomacy and sensitivity; promote respect and courteous treatment of others

  • Tactful and good judgement when dealing with sensitive or personal information/issues

Related competencies

Tasks requiring this skill: Liaising or acting as a link; Facilitating or attending meetings; Creating or delivering training; Supervising or mentoring; Engaging with the community; Supporting and advising participants throughout the informed consent process

Similar skills: Language and communication skills; Work ethic

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Competency Definition: The individual can communicate effectively in writing or orally, expressing ideas clearly and articulately. They adapt their communication depending on the audience, always ensuring to deliver their message coherently, which means that they have a strong knowledge of clinical terminology, as well as being able to clearly explain those technical terms. They can perform oral presentations confidently. Language skills include the ability to translate documents if required.

Abilities

  • Communicate clearly in writing or orally, expressing ideas meaningfully and articulately

  • Deliver effective presentation using oral and artistic skills to express ideas effectively

  • Translate documents or organise translations

  • Adapt communication as required depending on audience to coherently deliver message

Related competencies

Tasks requiring this skill: Disseminating research findings; Liaising or acting as a link; Facilitating or attending meeting; Reporting

Similar skills: Interpersonal skills

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Competency Definition: The individual is highly organised and able to plan their work independently, taking into account deadlines and competing requirements that will arise over the course of the project. They have the ability to multitask and prioritise conflicting demands effectively, even under pressure, in order to deliver high-quality work, timely and as required.

Abilities

  • Good time management – be able to multitask and prioritise competing deadlines, needs and demands from colleagues

  • Deliver work at agreed time, and work effectively under pressure and in a stressful environment

Related competencies

Similar skills: Cognitive skills; work ethic

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Competency Definition: The individual creates and completes accurate study logs and records relating to any aspect of the study, thus creating and maintaining a clear audit trail. They update files as required and keep a record of any aspects, such as communication, which may be required in future. Good record-keeping requires attention to detail, organisation and good tracking skills to ensure information is appropriately and consistently documented in a readable, understandable and transparent manner.

Abilities

  • Complete accurate study logs and records e.g. relating to the study intervention, training records, funding, delegation

  • Maintain updated files relating to study participants

  • Keep records of communications; of regulatory submissions and responses

  • Update documents as required, for example update central data on clinical research including dates, progress, numbers and documents

Related competencies 

Tasks requiring this skill: Reporting; Overseeing essential documents

Useful knowledge: Good Clinical (or other) Practice

Similar skills: Cognitive skills (attention to detail)

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Competency Definition: The individual is proficient using a computer and in particular with usual software of the Microsoft suite (Word, PowerPoint, Excel, etc.). They are proficient or willing and able to learn using other technical software (STATA, OpenClinica, etc.). IT skills include knowledge of hardware devices and ability to trouble-shoot when necessary.

Abilities

  • Competency with computers and IT – can use the internet and email, Microsoft Office, etc.

  • Know programmes required for their role, e.g. specimen tracking software

  • Can trouble-shoot with software/hardware difficulties

  • Can build and refine databases, or code e.g. use Java and QSL programming

  • Understand complex Data Management or statistical programmes such as EpiInfo/STATA/SPSS

  • Physical management of data infrastructure including configuration and maintenance of ICT hardware

Related competencies

Tasks requiring this skill: Analysing data; Creating and maintaining a database; Collecting accurate data; Data management

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Competency Definition: The individual demonstrates a proactive and professional approach to work. They recognise their limitations and consistently seek to address them. They ask guidance when required, and have a commitment to learning, keeping their knowledge and professional skills up to date. They can be left to work on their own or with minimal supervision, and also integrate well within teams.

Abilities

  • Recognise own limitations or learning needs and take responsibility for maintaining up-to-date knowledge

  • Good self-management – be able to work autonomously, with minimal supervision, or collaboratively in a team

  • Be able and willing to take and follow instructions

  • Flexibility – respond positively to requests and change, willing to take on additional roles if necessary

  • Take personal responsibility for all decisions and actions

Related competencies

Similar skills: Cognitive skills; Interpersonal skills

 

 

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Competency Definition: Depending on the setting of trial and employer, the individual’s role in the trial may impose additional specific requirements, whether experience, qualifications or skills. Specific experience includes experience within that particular location or within industry as opposed to academia. Specific qualifications might be a driver’s license.

Abilities

  • Experience in industry or academia, or with CROs

  • Experience in specific settings, e.g. in the National Health Service, in a specific country or setting

  • Specific qualifications or memberships, e.g. ALS, driver’s license 

  • Ability to lift heavy objects if required

Related competencies

Similar skill: Work ethic

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