3- Staff management

Competency Definition: The individual can recruit and select an appropriately qualified team. They hold CVs and training records of study and site staff, and update them as appropriate. They ensure that individuals have received sufficient instruction to carry out their research activities, and can direct them to training when required to bridge gaps in knowledge, or when needed (e.g. coordinating GCP refreshers). They must also ensure that staff will be equipped to perform their job safely and act in a sound and safe manner at the workplace (e.g. availability and consistent use of Personal Protective Equipment, up-to-date vaccinations).

Abilities

  • Recruit and select team, plan and coordinate their training as required

  • Ensure that individuals have received and understood instructions to conduct their work both safely and as per the protocol

  • Ensure the work environment is safe for staff, e.g. that laboratory equipment or infection control procedures are in place

  • Ensure that individuals are qualified for their role; hold CVs, training records and logs of delegation, and ensure they are updated when appropriate

Related competencies

Similar tasks: Initiating study; Project management; Creating or delivering training; Supervising or mentoring; Overseeing essential documents; Logistics and facilities management

Knowledge base: Good Clinical (and other) Practice (safety rules); Research regulations

Required skills: Strategic leadership; Record-keeping

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Competency Definition: The individual delivers relevant information in a meaningful way to others. They develop appropriate training objectives based on the needs of the group, and develop interesting and useful materials for training. When delivering training (e.g. in lectures or seminars), they are clear, effective and adapt their material and speech appropriately. The individual can also train individuals in a specific task or perform On-the-Job Training when needed. 

To deliver effective training, the individual requires excellent language and communication skills, and good interpersonal skills to respond to trainees. They already have, or seek to gain, a full understanding of the subject to be covered (e.g. the study protocol or SOPs).

Abilities

  • Deliver effective training in front of groups, e.g. site training on study protocol/SOPs

  • Produce materials such as manuals or presentations for training on a specific topic, e.g. the data management system or participant flow

  • Be able to determine the appropriate subject topic, assess audience responsiveness to training, repeat and paraphrase source material (e.g. SOPs) in order to produce an effective training session

  • Deliver effective On-the-Job (OJT) or Individual training

  • Develop a training curriculum and/or manage a training programme

Related competencies

Similar tasks: Developing study plans and documents; Human resources; Supervising or mentoring

Required skills: Interpersonal skills; Language and communication skills

 

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Competency Definition: The individual has the ability to lead, motivate, mentor, supervise, monitor, train and advise staff in their work, acting as an expert resource on a specific topic if necessary. They supervise and line-manage staff, conducting appraisals when needed, and have skills in motivating and guiding their team. They can assign work appropriately depending on the interests and skills of individuals, so as to maximise the effectiveness of their team. They can oversee the activities of other staff members, identifying knowledge gaps and encouraging training if needed. The individual understands the different needs and management styles available and adapt appropriately to less experienced staff.

Supervision and mentorship requires good interpersonal skills, the ability to give clear instructions and feedback, and project management skills so as to assign tasks appropriately.

Abilities

  • Support and guide other researchers or a team and monitor their performance, developing their skills and capacity as needed

  • Mentor new staff; act as an technical advisor or expert to staff or researchers

  • Help and support other researchers (whether with work or personal issues, learning, etc.); provide comprehensive advice and guidance

  • Be aware of the various styles of supervision, and understand the principles of sound supervision/motivation techniques and their applications in the work environment 

  • Line-manage and conduct appraisals for staff

  • Supervise and coordinate the work of the team

  • Evaluate and assign work/delegate to others, based on an individual’s strengths and interests

Related competencies

Similar tasks: Project management; Human resources; Creating or delivering training

Required skills: Strategic leadership; Interpersonal skills

 

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